Frequently Asked Questions
eneral Questions
Q: What types of products do you offer?
A: We specialize in personalized, laser-engraved items such as holiday ornaments, coasters, tumblers, and corporate gifts.
Q: Do you take custom orders?
A: Absolutely! We love bringing your unique ideas to life. Visit our [Custom Orders](#) page for more details.
Customizations
Q: Can I personalize every product?
A: Most of our products can be customized with names, messages, or designs. Specific customization options are listed on each product page.
Q: What file formats do you accept for custom designs?
A: We accept high-quality PNG, JPEG, or vector files (SVG, PDF). If you need assistance, we’re happy to help prepare your design.
Orders & Shipping
Q: How long will it take to receive my order?
A: Most orders are processed within 5-7 business days. Shipping times vary depending on location and shipping method.
Q: Can I rush my order?
A: Yes! We offer expedited processing and shipping options. Please contact us to check availability.
Q: Do you ship internationally?
A: Currently, we ship within the United States. Contact us if you need a custom shipping option.
Live Engraving Events
Q: How do I book you for an event?
A: Visit our [Live Engraving Events](#) page or contact us directly to discuss your event needs.
Q: What types of events do you attend?
A: We participate in craft fairs, community events, corporate gatherings, and private celebrations.
Corporate & Bulk Orders
Q: Is there a minimum order quantity for bulk purchases?
A: Minimum quantities vary depending on the product. Please visit our [Custom Orders](#) page for more details.
Q: Do you offer discounts for large orders?
A: Yes! We provide bulk pricing for corporate and large-volume orders.
Policies
Q: What is your return policy?
A: Because our items are personalized, we do not accept returns unless the product is defective or an error was made on our end.
Q: What if there’s an issue with my order?
A: Please contact us within 7 days of receiving your order, and we’ll work with you to resolve any issues.
Can’t Find Your Question?
Contact us directly at [email address] or through our [Contact Us](#) page. We’re here to help!
Holiday Gifts That Delight
At Casting Glyphs, we specialize in making your events unforgettable with onsite laser engraving and custom creations. Whether you’re hosting a craft fair, a community gathering, or a private celebration, our cutting-edge xTool F1 Ultra laser engraver lets us personalize gifts and keepsakes in real time.
What We Offer at Events:
• Live Customization: Watch your designs, names, or messages come to life on tumblers, ornaments, coasters, and more.
• Personalized Keepsakes: Perfect for gifts or commemorating special moments at your event.
• Interactive Experience: Guests can see their creations take shape before their eyes, adding a unique and memorable touch to any gathering.
Why Choose Us for Your Event?
• Professional Setup: Sleek, compact, and portable equipment ensures a seamless experience.
• Local Expertise: We bring a touch of artistry and personalization tailored to your community.
• Affordable Options: Flexible packages to fit events of any size or budget.
Book Us for Your Next Event!
Let us help you elevate your event with personalized creations that leave a lasting impression. Contact us today to learn more or to reserve a spot on our schedule.At Casting Glyphs, we specialize in making your events unforgettable with onsite laser engraving and custom creations. Whether you’re hosting a craft fair, a community gathering, or a private celebration, our cutting-edge xTool F1 Ultra laser engraver lets us personalize gifts and keepsakes in real time.
What We Offer at Events:
• Live Customization: Watch your designs, names, or messages come to life on tumblers, ornaments, coasters, and more.
• Personalized Keepsakes: Perfect for gifts or commemorating special moments at your event.
• Interactive Experience: Guests can see their creations take shape before their eyes, adding a unique and memorable touch to any gathering.
Why Choose Us for Your Event?
• Professional Setup: Sleek, compact, and portable equipment ensures a seamless experience.
• Local Expertise: We bring a touch of artistry and personalization tailored to your community.
• Affordable Options: Flexible packages to fit events of any size or budget.
Book Us for Your Next Event!
Let us help you elevate your event with personalized creations that leave a lasting impression. Contact us today to learn more or to reserve a spot on our schedule.